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Honest answers

These are the questions people actually ask, including the ones whose answers don't flatter us. If a question is missing, the answer probably belongs on the security page or in the terms.

The notetaker records my meetings. Where does the audio go?

Nowhere. The recording is written to your Mac, the transcription runs on your Mac (local whisper), and the action-item extraction works on the transcript, never the audio. Keep the default on-device engine and not even the transcript leaves. If you deliberately configure a cloud AI engine, the transcript goes to that vendor with your key, and the security page says exactly that. The comparison page lists the ten meeting tools we checked in August 2026 and where each one transcribes.

Does it work offline?

Partly, and we won't pretend otherwise. Docket aggregates Jira, Figma, Confluence and your calendar, which it can only reach over the network. What works offline: everything already synced stays readable, your notes and plan work, and the AI that drafts your standup runs on-device, so it works on a plane. What doesn't: syncing and write-back, for the obvious reason.

Is it open source?

No, and the reason is self-interested. It's a paid app built by one person who has another job, and keeping the code private is what makes €18/month worth charging — the subscription is what keeps the connectors maintained. What you get instead: your data is plain local files you can read and take with you; the app makes exactly the network connections listed on the security page, verifiable with Little Snitch in five minutes; and if the product is ever discontinued, the source will be opened. Obsidian made the same pledge.

Why is there no free trial?

Because a solo builder can support a small number of real users well, or a large trial funnel badly. Instead of a trial there is a 14-day refund window: if it's not for you, say so and get your money back.

Why macOS only?

Because doing one platform properly beats doing three platforms adequately, and the on-device AI uses Apple's models. Windows and Linux are not planned. This is a stance, not a backlog item.

Where does my data live?

On your Mac, as plain JSON files you can open. No Docket server exists, no account exists, and Settings has an Export everything button that works with or without a licence, forever. The security page lists every connection the app can make.

Does the AI see my tickets?

By default the AI runs on your Mac (Apple's on-device models), so no prompt leaves the machine. If you deliberately configure a cloud engine (a Gemini or Claude key), your drafting prompts go to that vendor with your key, and Settings says so where you turn it on. Your choice, visible, reversible.

What happens if I stop paying?

Everything already synced stays readable, forever. Export keeps working, forever. What stops is what costs ongoing maintenance: syncing, write-back, the planner and AI drafting. Your own work is never hostage to a payment state, and the terms say so too.

What happens if you get hit by a bus?

The app keeps working, because there is no server to switch off. The discontinuation pledge also kicks in, and the source gets opened. The same pledge is on the security page.

My company requires a security review / DPA. Can we buy?

Probably not, and we'd rather say so now. Docket is sold self-serve to people who can decide for themselves. There is no data-processing agreement because there is no data processing, but if your procurement needs questionnaires and calls, we are not staffed for that.

Which tools does it read?

Jira (several accounts at once, Cloud and self-hosted alike), Figma comments (including the ones addressed to your teammates), Confluence, Obsidian, Dovetail, Miro, your calendar, Slack and your mail server (both read-only), and any JSON endpoint you add yourself as a feed. Writing back works for Jira (comment, transition, estimate, priority), Figma (replies) and your calendar (focus blocks).